Getting to Happy
The United Nations recently declared the first International
Happiness Day. What’s not to like about individual and general happiness? After
all, our national culture is founded on an expectation of “life, liberty, and
the pursuit of happiness.” So, what can we all do to get happier?
One of the things that I learned, while working for Amoco
Oil Company, was the management principle that “what gets measured gets done.”
The idea is that a leader must not only establish expectations, but create a
way to measure progress and provide feedback to those who are responsible for,
or affected by, the changes needed to achieve goals. (He or she must also find
ways to reward those who promote that progress and punish those who obstruct
it.)
The United States has used “Gross Domestic Product” (GDP) as
a measure of economic activity since the Great Depression. Our measure of GDP
has persistently improved; it has doubled since the 1960s. Yet, the economist
who devised the GDP once warned Congress that “the welfare of a nation can …
scarcely be inferred from a measurement of national income.”